Privacy Policy

Minno POS
Last updated: February 26, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1

Interpretation and Definitions

1.1 Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Minno POS, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Minno POS.
  • Country refers to: Vietnam
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically from the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company on behalf of which such individual is accessing the Service.
2

Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
Payment & Transaction Data

Payment for the Service is processed via direct bank transfer outside the Application. We may collect and process the following payment-related information:

  • Bank account holder name (for identity verification of the transfer)
  • Transfer confirmation or reference number (to verify payment receipt)
  • Amount and date of transfer
⚠️ We do NOT collect or store your full bank account number, card details, or any sensitive financial credentials. Payment confirmation is conducted manually and We do not use any in-app payment processor.
Usage Data

Usage Data is collected automatically when using the Service, and may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, time spent on pages, and unique device identifiers.

2.2 Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission, information regarding your location. You can enable or disable access to this information at any time through Your Device settings.

2.3 Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account and registration as a user of the Service.
  • For the performance of a contract: to fulfill the subscription or service agreement entered into with You, including verifying bank transfer payments.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, invoices, payment confirmations, or security updates.
  • To provide You with news, special offers, and general information about goods and services We offer, unless You have opted not to receive such information.
  • To manage Your requests and support inquiries.
  • For business transfers in connection with a merger, acquisition, or sale of assets.
  • For data analysis, identifying usage trends, and improving our Service, products, and marketing.

2.4 Sharing Your Personal Data

We may share Your Personal Data in the following situations:

  • With Service Providers: to monitor and analyze the use of our Service, or to contact You on our behalf.
  • For business transfers: in connection with any merger, sale of assets, financing, or acquisition of Our business.
  • With Affiliates: We may share Your data with Our affiliates, requiring them to honor this Privacy Policy.
  • With business partners: to offer You certain products, services, or promotions.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your explicit consent.
ℹ️ We do not sell Your Personal Data to third parties.
3

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We apply the following retention periods:

Data Category Retention Period Reason
Account Information Duration of account + up to 24 months after closure Post-termination issues, dispute resolution
Customer Support (tickets, email, chat) Up to 24 months from ticket closure Service quality, follow-up inquiries, legal claims
Usage Data (logs, statistics) Up to 24 months Security monitoring, feature improvement
Payment & Transaction Records Up to 5 years Vietnamese accounting and tax law (Luật Kế toán, Luật Thuế)

We may retain Personal Data beyond the above periods where required by legal obligation, to establish or defend legal claims, at Your explicit request, or due to technical backup limitations. When retention periods expire, We securely delete or anonymize Personal Data.

4

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

5

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly. Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

6

Disclosure of Your Personal Data

6.1 Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

6.2 Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6.3 Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
7

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially reasonable means to protect Your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.

8

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us so We may take steps to remove that information from Our servers.

9

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

10

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11

Contact Us

If you have any questions about this Privacy Policy, You can contact us: